Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at talez26chd@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at talez26chd@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at talez26chd@gmail.com.

Refund & Exchange Policy

After serving 1Lakh+ satisfied customers, we have learned so much from you all about a fuss-free and enjoyable shopping experience & we are committed to give that on Talez

Our team makes their best effort keep our product’s images, description and title as clear as possible. So we request you to carefully go through our product before placing an order. Making a purchase indicates you’ve agreed to all our terms and policies.

We offer 2 Days refund on all the products except from Accessories section and 2 days exchange policy.

Our return policy lasts for 2 days. After 2 days of purchase, we can’t offer you a refund or exchange.

Requirements for Returns/Replace:

  • Purchases made outside of Talez.com must contact their seller for refunds, and must include a valid original purchase order number from dailygear.in.
  • All returned products should be in the original packaging.
  • Any returned products with missing product details in those cases 30 % refund amount will be deducted.
  • In case of COD orders, the delivery amount will be deducted from refund amount. 
  • Refund amount will take 7-10 working days after item is received.
  • In case of wrong order purchased by customer, pay us Rs 150 and get the right product delivered.
  • We only provide assistance between 9:00 AM to 5:00 PM (Mon-Fri).
  • Do add a tracking number or delivery confirmation with your shipment to ensure your return is received.
  • In case the customer placed the wrong order by themselves then they have to ship back our products at our warehouse or Pay us the shipping charges & handling charges 150/- to get the right product delivered.

Once your return is received, we will send you an email to confirm that we have received your returned item.
 

NOTE: The customer will not be eligible for refund in the following conditions

  • Self-Placed Wrong Order (e.g. ordered wrong model or product).
  • If customer has received the same product as advertise because our all the images are captured by our team.
  • Our descriptions are very clear to know about the quality & material of any  product.
  • If any purchase has been made under BOGO offer, In Discount or marked as SALE.
  • Damage or Defective- Our products go through several quality control checks before they are delivered to customers. In case you face any inconvenience with us, we will immediately ship the new product.
  • No cancellations approved once the product gets delivered but we will offer you the store credit for your future purchase.
  • We only provide assistance between 9:00 AM to 5:00 PM (Monday-Friday).

 

Defective or Damaged Products:

We accept the return of products shipped by us and the item that is defected from our end. Product should be returned with proof of purchase.

To complete your return or exchange, we require receipt or proof of purchase. Please contact our support team via Talez@gmail.com

CANCELLATION

How do I cancel an order?

If you want to cancel an order, do this in 2-10 hours of placing the order. Once you placed order that has been shipped, cannot be cancelled. You can mail us at Talez@gmail.com with your order number.

Cancellation of order can be done only when your order has not been shipped.

EXCHANGE

If you ordered a wrong product / or want to exchange it:

    • Send us the picture of the product, pleases make sure it's in original condition. You can Email us at talez26chd@gmail.com
  • As soon as the product is picked up from you, we will dispatch the replacement simultaneously.

Please Note : We only replace items those are defected or damaged. If you have received a defected/damaged product, report within 48 hours of delivery to exchange the product at talez26chd@gmail.com

Contact us

✉ talez26chd@gmail.com

Thank You

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at talez26chd@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at talez26chd@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at talez26chd@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at talez26chd@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at talez26chd@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at talez26chd@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at talez26chd@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at talez26chd@gmail.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at talez26chd@gmail.com.